A new category of mental health support

Your benefits reach the people who ask. Most don't.

Thoughtful is the mental healthcare that meets employees in the moment—clinically designed, AI-guided, with licensed providers a step away.

See how it works

Photograph of a woman sitting on the floor of a well-lit hallway with a laptop on her lap, looking at her phone and smiling

What's on your
mind today?

Let’s catch up on your work anxiety or talk about whatever you want

10 min

Start session

Julia R.

Julia often works with clients in early stages of opening up, particularly around self-reliance patter... Learn More

Calm Down

5 mins

Trusted by forward-thinking Organizations

Who Thoughtful is For

People don't start with therapy—they start with a moment

Stress doesn't wait for Monday morning. It shows up on a Sunday night before a hard week, at midnight when you can't stop spiraling, in the ten minutes between meetings when everything feels like too much. Thoughtful is there in those moments—not as a hotline, not as a scheduling portal, but as something you can actually open and use right now.

Photograph of a woman sitting at a table at work with her laptop in front of her, turned to the side and talking to someone

Work anxiety

"I can't stop thinking about the reorg. I know I should be fine but I can't focus on anything."

Therapy Experience

Acuity

Motivation/Intent

Photograph of a woman wearing an apron at work in a restaurant kitchen, standing over a prep table

Burnout

"I'm not depressed, I'm just exhausted. I don't know how to explain it without sounding dramatic."

Therapy Experience

Acuity

Motivation/Intent

Photograph of a man sitting across from a woman at a table, having dinner at a restaurant

Family stress

"Things are hard at home right now and it's bleeding into everything. I don't want to call a hotline."

Therapy Experience

Acuity

Motivation/Intent

Photograph of a man wearing a beanie and holding a mug, sitting on the ledge of a window and staring outside

Health conditions

"I don't know if I can manage this situation on my own. I know I need to get support but its so hard to find."

Therapy Experience

Acuity

Motivation/Intent

Family stress

"Things are hard at home right now and it's bleeding into everything. I don't want to call a hotline."

Family stress

"Things are hard at home right now and it's bleeding into everything. I don't want to call a hotline."

Therapy Experience

Acuity

Motivation/Intent

Health conditions

"I don't know if I can manage this situation on my own. I know I need to get support but its so hard to find."

Health conditions

"I don't know if I can manage this situation on my own. I know I need to get support but its so hard to find."

Therapy Experience

Acuity

Motivation/Intent

Mobile app feature UI for "Leave it with T."

How members use Thoughtful

Mental healthcare that works before things get hard to manage

Most mental health benefits only activate when someone is already struggling enough to ask for help. Thoughtful intervenes earlier—in the moments of sustained stress, low-level burnout, and mounting pressure that never make it onto a therapist's intake form. That's where the real work happens, and where Thoughtful is designed to show up.

Available anytime, no Commitment

Understand yourself and your patterns

Don’t just feel bEtter, Move forward

The right care at the right time

Available anytime, no Commitment

Understand yourself and your patterns

Don’t just feel bEtter, Move forward

The right care at the right time

How members use Thoughtful

Mental healthcare that works before things get hard to manage

Available anytime, no Commitment

Mobile app feature UI for "Your Portrait"

Understand yourself and your patterns

Mobile app feature UI for "Your Horizon"

Don’t just feel bEtter, Move forward

Mobile app feature UI for "Emotional Intensity Gauge"

The right care at the right time

How members use Thoughtful

Mental healthcare that works before things get hard to manage

A New Care Delivery Model

AI and providers work together to deliver the perfect blend of care

Thoughtful starts with AI—not as a stopgap, but as the primary mode of care. It's clinically designed, personalized, and available whenever stress shows up. Providers are integrated into the same experience, ready when escalation or accountability requires a human in the room.

Diagram of a woman standing between icons labeled "AI Care" and "Provider," with arrows linking them, illustrating seamless communication and always-on care between AI and a healthcare provider

How members use Thoughtful

Employees don't just try it, they come back

Employees are using Thoughtful in the moments that matter—early mornings, late evenings, the spaces between meetings where stress accumulates and no one else is available. What we see isn't passive engagement. It's people choosing, on their own time, to work through what's weighing on them. And they keep coming back.

70%

of sessions happen outside working hours, when no other support is available

50%

of users become habitual, completing 3 or more sessions their first month

70%

of sessions end with an action plan, reframe, or behavior change commitment

The Silent Majority

Why most employees who need mental heath support never reach it—and what the research says about changing that.

Workplace mental health

2024–2026 research

For HR and people leaders

6 sections, fully cited

The Silent Majority

Why most employees who need mental heath support never reach it—and what the research says about changing that.

Workplace mental health

2024–2026 research

For HR and people leaders

6 sections, fully cited

2026 Employee Mental Health Report

The employees who need support most are the least likely to ask for it

A research-backed report on the real state of workplace mental health—the help-seeking gap, what employees are doing instead, and what the evidence says about reaching the people your current benefits aren't.

Research done in Partnership with

How we partner

Make every benefit dollar work harder

Most mental health benefits charge you for everyone or nickel-and-dime you per session. We built a model that aligns our incentives with yours—you only pay for employees who engage, and those who do get care without a clock running.

Pay only for members

Unlike traditional PEPM models, every dollar maps to someone actually being helped.

Pay only for members

Unlike traditional PEPM models, every dollar maps to someone actually being helped.

Illustration of an origami paper airplane

Care without a clock

One monthly plan, unlimited AI, and unlimited provider visits. No fee-for-service rationing, no reason to hold back.

Care without a clock

One monthly plan, unlimited AI, and unlimited provider visits. No fee-for-service rationing, no reason to hold back.

Built in ROI

Session impact is quantifiable from within our product, no need for surveys.

Built in ROI

Session impact is quantifiable from within our product, no need for surveys.

The Thoughtful team

We are thought leaders in AI and mental health

The people making decisions about clinical design, AI safety, and product direction are not software engineers who got interested in mental health. They are licensed clinicians, AI safety researchers, and operators with deep healthcare backgrounds.